Due to the current uncertain and unprecedented global situation our ability to ship to certain countries is changing on a daily basis. Please double check with you local postal service before placing an order or email us at email@example.com if you are concerned about delivery.
Minimum order value is usually £150 / €200 / $250 (ex VAT where applicable), however, we have reduced our minimum order value to $150 during this time.
Samples may be purchased at wholesale price plus carriage.
Terms are pro forma and invoices can be paid by BACS, bank transfer, credit/debit card or PayPal.
When paying via bank transfer we expect to receive the full invoice total. Bank fees are the responsibility of the buyer and goods will not be released until the full invoice total has been received.
Due to high stock demands, orders not paid within 2 weeks of invoicing will be cancelled and the goods returned to stock.
US and Canada - free shipping plus duties paid on all orders (minimum order $150 US).
UK Mainland - a carriage charge of £10 applies to orders under £500 (ex VAT), carriage is free on orders above £500 (ex VAT).
UK Highlands & Islands, Northern Ireland - carriage charge is a flat rate of £16.
International - delivery terms are ex works and we will quote the most competitive price from our couriers based on order size.
Any goods damaged in transit or discrepancies in an order must be notified in writing within 2 days of receipt of goods.
We request that customers check the condition of parcels received and if outer packaging is damaged or if there are any items or boxes missing to note this on the paperwork when signing for the goods with the courier. Bohemia is only able to make a claim for goods missing or damaged in transit if this is stated clearly in writing on the delivery note of the courier company. Please notify us immediately if there are any problems with your delivery as we cannot be held liable for goods missing or damaged in transit if you fail to follow these procedures.
Notification of faulty goods must be made in writing within 5 days of delivery. Goods may only be returned by formal agreement between the seller and the purchaser and on receipt of a returns number from the seller. Returns must be accompanied with the purchaser's name and address and a valid returns number.
Carriage expenses and risk are the purchaser's responsibility unless otherwise agreed.
In order for our regular stockists to maintain a level of exclusivity within their geographical area, we work on a case by case basis to ensure there are no conflicts of interest with new Bohemia stockists. We reserve the right to supply multiple new stockists that are a reasonable distance apart from each other.
Exclusivity will lapse if an order has not been placed for a period of six months.
If you wish to sell Bohemia products online we ask that you notify us first so that we can maintain brand integrity and distribution. We can supply professional high resolution product and lifestyle images if required. It is important to note that Google and other search engines penalize duplicated text copy so we request that all descriptive text is unique to your site and not copied directly from Bohemia's website or marketing material.
POP UP SHOPS + SPECIAL EVENTS
If you wish to sell Bohemia products at a pop up shop, fair, or special event we ask that you notify us first so that we can ensure there are no conflicts between other stockists based in the same geographical area.
Bohemia Design Limited images and text are protected by copyright and any unauthorized use is not permitted.
We are not able to supply to customers who wish to trade Bohemia products on eBay, Not On The High Street, Etsy or Amazon. We ask existing Bohemia stockists not to sell on these platforms.